Due to Covid-19
I wanted to keep you updated on the status of your order. Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your package may not arrive on the originally estimated date. Rest assured I’ll keep you updated along the way as I get new information from the carrier. Please feel free to message me if you have any questions.
Delivery Estimates are based on two factors: order processing time and time in transit. For most orders, this process begins once your online order has been submitted. All shipment will be schedule for pick up on Mondays. Please allow 3-7 business to process your order. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.
Shipping & handling is a taxable service.
We use Shea and Cocoa Butter and Natural Oil in our Body Butters which are best stored at room temperature. Shea Butter melting point: 95 degrees Fahrenheit. Coconut Oil melting Point: 76 degrees Fahrenheit.
We take extra care during the summer months to ensure we get our products to you as soon as possible. All orders containing Body Butter will be shipped on days ensuring the quickest delivery time. Any orders placed on Friday, Saturday, or Sunday will be shipped the next Business day. We recommend choosing a delivery address where items will not be left outside or in a warm area for a prolonged amount of time.
We encourage customers to add “Confirmation Signature” to your shipping so you or a household member can sign for the products ensuring they are not left outside.
We DO NOT accept returns. Any products left outside, causing melting, WILL NOT receive a refund.
Worry not! If your Body Butter is melted during transit, you can still use it since the moisturizing qualities are maintained. You can place the body butter in the refrigerator or leave it in a cool place to solidify.
Note: The Body Butter jar will appear to be less than full if melted. Air is whipped into the product during production giving it a light and fluffy texture. Once the product melts, the whipped nature of the Body Butter is eliminated.
We HIGHLY suggest purchasing our Body Oil instead of the Body Butter during the summer months. Our light-weight formula is incredibly moisturizing and there is no risk of melting!